Once we get in touch, the next thing we need to do is zero in on any issues so we can offer solutions.
We accomplish this via remote consultation (assessment form, phone, email or text) or in-person via one of our site visit options.
There is always some information required in order to know how to best serve you.
Self-Assessment
If you are able to answer questions about your house and take some images submitting our Self-Assessment Form is typically the best place to start.
Once we receive your information we will review it and either provide quotes or a route to move forward which typically involves a site visit.
Remote Consultation
If you are unable to do the self-assessment form to submit information, you can submit images via text (1-800-275-4144) or email ([email protected]) to us as well.
A phone consultation can be added to the assessment process to clarify or used as a stand-alone preliminary assessment tool to get things started.
Site Visit
The best way for us to be able to offer you solutions is to discover the root cause of the issues your home is facing. By having one of our technicians onsite we can mitigate uncertainties and be able to offer you a fixed cost quote for the work.
As these assessments can be labour and time-intensive but we offer a few options to best suit your project from small or large.
Basic Site Visit – Starting at $0
The basic site visit is great for clients looking for smaller projects consisting of just 1 or 2 of our minor services. Typically we do not need access inside the home so we can come to do the assessment without you needing to be home.
It includes us:
- Taking measurements of the house, skirting and levelness
- A visual inspection and images of the crawl space from the access
- A site walk-around video
- A basic crawl to a specific problem area under the home
After the basic site visit, we can give tailored suggestions for improvements and estimates or quotes to have the work completed. In some cases, we will only be able to offer a price range and will require a full site visit to be completed to get you a fixed cost quote for the work.
Full Site Visit – Starting at $50
The full site visit is great for clients looking to improve their home and do a larger project of either some of our major services or a multitude of our minor services. Typically we do not need access inside the home so we can come to do the assessment without you needing to be home.
It includes us:
- Doing everything from the basic site visit
- Taking a 360 video down the length of the crawl space
- Creating a structure layout plan
- Taking sensor readings (temp/humidity, wood/soil moisture, soil compression)
- Test exterior and crawlspace outlets
After the full site visit, we will be able to give you an update on the health of your home and crawl space, make tailored recommendations for improvements in addition to providing estimates or quotes to have the work completed. In some cases, to give you the absolute best recommendations we will require you to have us do a feasibility study.
Feasibility Study – Starting at $150
The feasibility study includes us diving into the site visit data further and collecting even more measurements, sensor readings and inspecting the crawl space further as needed while working with you to create a custom offer tailored to your site-specific needs.
NOTE: Data collected at each site visit may vary depending on access and condition of crawlspace.
Please anticipate up to 2 weeks for your site visit to be completed, if the project is a rush please let us know and we will do what we can to accommodate.